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Artificial Grass Reviews

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Here at the Artificial Lawn Company, we make quality service and customer satisfaction our top priorities. As well as our range of quality products, we help our customers from enquiry to installation. Sometimes this means offering step by step advice and guidance when it comes to finding the right artificial grass for your needs or providing an efficient first-rate installation service.

We encourage all our customers to provide us with plenty of feedback and reviews for both our artificial grass products and our services. We are always keen to evolve and improve where we can, to ensure your experience is the best it can be. To make sharing your thoughts even easier, we provide questionnaires with the option to leave a comment at the bottom. Here, you can tell us a bit about how you think we performed and how you felt about the whole process.  

During our time as an industry-leading company, we are pleased to have received numerous positive reviews. We enjoy hearing from our customers and the feedback allows us to improve and tailor our service. See what people are saying about the Artificial Lawn Company:



In addition to our immaculate installations, amazing artificial grass and rave reviews, you will see that we have consistently scored highly for the ‘contact with office’, ‘site visit and quotation’ and ‘installation of grass’ sections – receiving top marks in almost all cases!

We pride ourselves on our polite and friendly customer service, our superb quality products and our experienced team of expert consultants and installers. While we love what we do and the reward of seeing gardens transformed and enjoyed by so many, what keeps us going is the smiles on our customers’ faces when they see their artificial lawn, professionally laid and in place.

So, if you want to know who we are, what we do and why we are perfect for your project, please take another look at the comments above. Alternatively, if we’ve already had the pleasure of working with you and you are pleased with the result, please share your thoughts and feedback with us.

For more information about our artificial grass range and our services, please browse the rest of our site or get in touch with our team, who will be more than happy to discuss your enquiry. We’re always happy to help!

100% recommended for Artificial Grass!

5/5 Posted 7 months ago
100% recommended! Huge thank you to Sam who went above and beyond. Top level of products (artificial grass), great, easy to deal with, competitive and honest service!

The grass is Greener

5/5 Posted 7 months ago
Good service no messing you about gent attended to price, polite and on time. Came with samples so you could see what you was buying .No hard sale. 2 man crew arrived before there start time keen to get going. Again polite nice guys. Just got on with what they was there to do. Looked great on completion and still looking good now no issues. Would use them again.

Excellent!

5/5 Posted 7 months ago
Amazing service from start to finish.

Fantastic Service and Quality Grass!

5/5 Posted 7 months ago
We did our homework before investing in the grass and ordered samples from a few companies. The Artificial Lawn Company's samples were the best. We asked for a quote on a few different grasses and ways of laying (with or without a join) which they were more than happy to provide. They guy who came and measured was great and explained everything clearly. We liked the fact that there was no 'hard sell' at all which gave us room to think and ultimately, because of this, we bought the best grass with no join, a bit more than we budgeted for but well worth it. On the day of laying the guys arrived on time and were polite and courteous and got on with the job. The follow up visit from the first guy to make sure everything was good was a nice touch. We will defiantly be recommending The Artificial Lawn Company to other people in the future. Tim & Jackee (Sidcup)

A shame I can only give 5 stars

5/5 Posted 7 months ago
Sam's visit to give a quote to the installation by Nick and Alistair the whole thing went as smooth as silk. The best reference I can give is the fact that my son in law questioned even the concept of artificial grass, since seeing the final result he was so impressed he is considering doing it to his own garden.

Definitely recommend their services!

5/5 Posted 7 months ago
Had Sam, Danny and Nick sort out my horrible garden today, first they levelled it ( not an easy job as had a huge depression in the lawn ) then built it up, added gravel boards under the fences and laid Premium Astroturf, cracking job by some really friendly guys. Tiptop clear up as well, all in 35 degree heat! Cheers guys

Couldn’t be happier with the artificial lawn we had fitted last week

5/5 Posted 7 months ago
The customer service was excellent from start to finish. The fitters were exceptional and did a great job and the price was right. Would highly recommend this company!

One happy customer and would highly recommend Artificial lawn company!

5/5 Posted 7 months ago
Had ALC round the last 2 days to install my artificial grass, and the results are fantastic!
From initial contact with Sam, to Danny and Craig doing the installation, customer service has been 5*! Big thanks to Sam as well for always answering my questions and organising the whole thing. Hoping to get my patio done over the next few weeks as well with ALC to finish off the garden.

Fantastic service from start to finish

5/5 Posted 7 months ago
Artificial Lawn Company have transformed our garden from a jungle to a tranquil haven. No longer embarrassed to have people round. Now looking to transform our front garden.
Thanks Artificial Lawn Company. Highly recommend

Would highly recommend this company!

5/5 Posted 7 months ago
From my initial contact with ALC to arrange a quote, through to the installation and completion of my order, they have proven to provide a quality and professional service. The lawn laid is excellent and the two lads who completed the work were polite and efficient. reasonably priced too as they beat other quotes received.

The only company I would ever use

5/5 Posted 7 months ago
The customer service we got right from the day we got the quote to the day it got laid was amazing. They done a very good job and were always happy to answer any questions. We are very happy. We opted for luxury lawn. Thanks guys!

Brilliant

5/5 Posted 7 months ago
Brilliantly helpful from start to finish and have helped transform our garden. Thanks to all!

A good job all round

5/5 Posted 7 months ago
From start to finish a totally professional company, initially with good advice and then transforming our garden. Prior to this we had two Rolawn turf gardens in 11 years. So now we have sold the mowers, sprinklers etc. The guys who laid the lawn were experts, clean and tidy and reliable.

Very pleased with your service

5/5 Posted 7 months ago
Neil gave good advice when he came to give a quote. Dave and Sam worked very hard on the day of installation. Would definitely recommend your company -- very reliable and professional. The lawn looks amazing, much better than the drab paving, I wish that I had done it sooner. Thank you!

Sam and the team were excellent

5/5 Posted 7 months ago
Their samples were the best on the market and their customer services was better than any of the companies we had met. We are so so pleased with our new lawn!

Fantastic service from start to finish

5/5 Posted 7 months ago
Sam originally came to quote and was incredibly helpful, nothing was too much trouble and he was very informative and knowledgeable. Helped us get around a potential tree root issue when other companies struggled to find a solution.
Fitters came on the day promised and were excellent. Took their time and finished the lawn to a very high standard, which included adding timbers borders. Our new lawn looks fantastic and the grass is high quality. I would recommend this company to anyone who is looking to transform their garden.

Excellent Company

5/5 Posted 7 months ago
Turned up to quote exactly when they said they would and also on time for the installation. Excellent job done. Looks fantastic. Would highly recommend.

Highly recommend, professional outfit

5/5 Posted 7 months ago
I was recommended the artificial lawn company from a friend and they did not disappoint. Despite being very busy they accommodated our request for a quick turnaround as we had an event at home. their staff was friendly, efficient and very accommodating.

A job well done

5/5 Posted 7 months ago
We had Artificial Lawn Company to do the work for us in September 2020 . They were the best work workmen we had to do any work for us. They were very professional and very tidy. Very friendly. The finished artificial lawn was so neat and beautiful. I really made our garden looks bigger.

Great Job

5/5 Posted 7 months ago
Great job. Had garden measured on Wednesday afternoon and it was all done on the Friday. In these difficult times it enhanced our outdoor experience during lockdown. Thank you for making a difference.

Very Pleased

5/5 Posted 7 months ago
The artificial lawn company did a fantastic job laying my lawn. The job was completed in the timescale mentioned. The area was left clean, tidy and all waste earth and grass taken away. I would not hesitate in recommending them.

Satisfied customer!

5/5 Posted 7 months ago
I am very happy with the installation of my artificial lawn and it has definitely transformed my garden. Before the installation the grass was very difficult to mow as it was on a slope. The young men who laid it were very efficient and worked very hard.

100% Happy

5/5 Posted 7 months ago
Perfect - very professional - would highly recommend

Very happy!

5/5 Posted 7 months ago
I’m very pleased with my artificial lawn and I would have no hesitation in recommending this company.

Great company to do business with

5/5 Posted 7 months ago
Extremely professional from start to finish. Good price and excellent products provided and installed. Would highly recommend.

Excellent service... And during pandemic lockdown!!!

5/5 Posted 7 months ago
Excellent service under very difficult circumstances ie COVID. The lawn was laid and looks fantastic. I'm sure there are cheaper companies out there but I wouldn't bother with them if I had any similar work to do. These guys would be my first choice.

Happy results

5/5 Posted 7 months ago
Happy in every way, we highly recommend this company. It was a pleasure from the moment we contacted them the service was courteous and efficient and everything went to plan. The results are great.

Professional and knowledgeable

5/5 Posted 7 months ago
Order and realization of the new lawn went smoothly and to great satisfaction. I highly recommend this company for any potential customer.

Recommended

5/5 Posted 7 months ago
Would recommend - they did an excellent job of my garden. When they arrived they realised the job wasn't quite straightforward as there were 3 tree stumps that sat above the level. They found a great solution and no drama to get it sorted. The site was left clean and tidy afterwards.

Excellent!

5/5 Posted 7 months ago
Excellent product, great customer service, would recommend!

Well priced for great quality

5/5 Posted 7 months ago
Sam and team were absolutely fantastic. They came out and did the job to my specifications and carried me along all through. I'm absolutely pleased with my garden and would recommend them anytime. I keep getting compliments.

Fantastic Service

5/5 Posted 7 months ago
A first class service from beginning to end, at a great price. A lovely company to deal with. They did exactly what they said they would, when they said they would. Thank you! We definitely recommend ALC.

Very Good

5/5 Posted 7 months ago
The guys customer service right from day one was very good. We are very happy with the lawn we chose. The workmanship that when into it was very good and the 2 guys we had were friendly and helpful. Wouldn’t use anyone else but ALC

Very very satisfied

5/5 Posted 7 months ago
From start to finish the whole experience was brilliant from Neil coming to do the quote and shows us the grass we chose the pet friendly eco grass when Dave and Ali come to fit the grass very professional from start to finish completely transformed our garden very highly recommend this company 10 out of ten

Lovely garden and excellent, helpful and friendly service. Thank you!

5/5 Posted 7 months ago
Thank you so much for my 'new' garden- it is totally transformed! Everyone made the whole process easy and smooth; from your initial visit and advice about what could be achieved, then right through the garden preparation process to the final installation. I couldn't be more pleased with the final result. Thank you so much to everyone for their hard work, friendliness and time.

Great service, fantastic result!!

5/5 Posted 7 months ago
Excellent service from initially engaging with Sam through to the installation from Danny and Nick. The whole experience was extremely professional. There was no hard sell, no special offers if one places the order asap.. Just good old-fashioned honesty and proficiency in the job. The garden looks amazing!!! Highly recommended.

Would recommend to everyone

5/5 Posted 1 year ago
Excellent quality artificial grass first class service and installation

I’d Definitely Recommend

5/5 Posted 1 year ago
Lawn was fitted in one day and has transformed my from garden. Excellent quality product at a good price which was expertly fitted.

A beautiful job

5/5 Posted 1 year ago
Our lawn far exceeded our expectations. Such quality, such attention to detail. Our fitters collaborated with us at every stage and went out of their way to do the job properly rather than quickly. Our garden now looks so beautiful that we have strangers knocking on the door to compliment us. Thank you ALC.

100% Perfect

5/5 Posted 1 year ago
Absolutely perfect from start to finish. The product looks amazing. The workers were professional and polite - I could not have asked for better!

Artificial Lawn

5/5 Posted 1 year ago
Very happy with this company. Excellent service from measuring estimating and finally replacing my lawn. Very professional company from my lst call to finished job. Wish I’d done it years ago.

Great service and lawn options

5/5 Posted 1 year ago
Great product, and service. They came over to view the property and made recommendations based on my requirements. Installation took a day and I was pleased with the finish. It looks great all year round.

Good Lawn

5/5 Posted 1 year ago
Super product and ten star service, very professional service that was executed quickly with attention to detail, super job all round.

Fantastic

5/5 Posted 1 year ago
The whole process was completely flawless- from point of booking and final execution. The gentleman who were responsible for laying the grass were courteous and extremely professional. They took pains to ensure that the job was done to my exact specifications and I must say that I am a very happy customer. I recommend artificial lawn company highly.

Excellent Service

5/5 Posted 1 year ago
Extremely professional and no fuss. An excellent job thank you.

Fantastic Job

5/5 Posted 1 year ago
On time! Worked on the hottest day of the year!! Yes, they had to return on the following day but that was understandable!! Extremely professional. I would certainly recommend them to others.

Artificial Lawn Company

5/5 Posted 1 year ago
We were really impressed with the Artificial lawn company. They came, did all of the ground prep work, took away all of the rubbish and laid the grass. No nonsense, just got on with the job. The grass looks amazing and has transformed the area. We’ve had lots of compliments on the grass and our neighbour has decided to use them too. Reasonably priced compared to other quotes that we had. Great job, polite workers. Would definitely recommend them.

First Class Service

5/5 Posted 1 year ago
Could not fault anything, arrived on time completed the job quickly and efficiently and everything was left in a pristine condition. Very pleased indeed with the result.

New Lawn

5/5 Posted 1 year ago
The two chaps who laid the lawn were very good workers, clean and tidy. l would recommend.

Satisfied customer

5/5 Posted 1 year ago
Great product, looks better than real grass. Complete satisfaction. The two lads that laid it were very pleasant got on with the job and were a pleasure to have working in our garden. Thank you ALC. would definitely recommended

Great Job!

5/5 Posted 1 year ago
They were really professional finished in quick time and did a really great job would highly recommend.

Amazing Job!

5/5 Posted 1 year ago
First class service from quotation to completion. Very professional and reliable and have delivered exactly what they promised. 101% recommendation. Have changed our garden from a mud bath to a versatile and enjoyable space for our family and our children. Thank you!

A job well done

5/5 Posted 1 year ago
We are delighted with the finished 'lawn'. From the very beginning of the process through to completion we have been impressed by the professionalism of everyone we have encountered at ALC. The design, a complex one involving many curves, was carefully done and quoting, including options, was explained in detail. The installation team were delightful and a pleasure to have working in our garden. The weather did not make their job any easier, but they remained positive at all times. Thank you all of you.

Fast and reliable

5/5 Posted 1 year ago
Very fast and efficient. Had grass laid within the day. Both guys who fitted it were friendly and professional and clarified what I wanted. They were the best quote we had with good quality grass very happy with the results.

I would definitely recommend

5/5 Posted 1 year ago
Really good quality lawn with great service.

No hesitation in recommending your services

5/5 Posted 1 year ago
Good afternoon, I would just like to pass on my upmost praise, and a massive thanks to yourselves and your team who have just finished my install today. Everything done through you (including my two changes during planning, sorry!!), was done without any issues, from my first visit by Neil and his suggestions and great guidance to the final install. The team laying my lawn and doing my landscaping where Danny and James and there eye for detail and real professionalism was outstanding. It was reassuring to have two knowledgeable lads working on my garden who kept me in the picture as to what was happening, when and why. It is not everyday someone comes in and rips up your garden so the thought can be a bit daunting, but it was made into a pleasurable customer experience and both my wife and I are completely amazed at the transformation.

I wish you all the very best in the future, and can categorically say we will have no hesitation in recommending your services and would return to you without hesitation should we require any works in the future.

Hassle Free Lawn

5/5 Posted 1 year ago
Decided to get my front lawn fitted with artificial grass, so after some searching decided to go with artificial lawn company as they looked very professional from there website and after speaking to them was assured as the office staff were very knowledgeable and friendly too.

Wow I was not disappointed, they turned up and were polite and friendly took the old lawn away and fitted a lovely looking lawn. They were very tidy and when my wife came home she couldn't tell they had even been on our drive. She loves the lawn as is low maintenance now and looks great and green all year.

I would definitely recommend using them to anyone looking for hassle free lawn.

Excellent company, excellent product

5/5 Posted 1 year ago
Excellent service from start to finish. Very polite staff. Arrived on time and worked continually until job finished, in temperatures of 30deg. A total of 6hrs. Left the garden clean and tidy. Only way we knew they had been was by having a wonderful new lawn. We cannot praise ALC high enough and will certainly recommend them in future.

New Artificial Lawn

5/5 Posted 1 year ago
Excellent service really great friendly guys Nick and Wayne. We are really pleased with the result and will be happy to recommend to family and friends.

Excellent service

5/5 Posted 3 years ago
Excellent service and site staff worked hard.

Very professional

5/5 Posted 3 years ago
Whilst here I would like to take time to say both the guys here worked so hard and their attention to detail made a great deal of difference to me. They only stopped to take as short break for lunch break. It was their professionalism that made me feel I had made the right choice... thank you all at the Artificial Lawn Company.

Great thank you

5/5 Posted 3 years ago
Great instant lawn!

Looks fantastic

5/5 Posted 3 years ago
No problems at all - garden, even though not a mansion, looks fantastic, and dogs love it too!

Excellent

5/5 Posted 3 years ago
Excellent from start to finish.

Excellent Installation Team

5/5 Posted 3 years ago
I have just returned from France after a few days to my new lawn, my wife was at home and she said what an excellent installation team your guys were. I am extremely pleased with the results and would with outhesitation recommend the company to anybody

The product is absolutely superb and looks fantastic

5/5 Posted 3 years ago
We are absolutely delighted with the lawn we purchased from the artificial lawn company. The product is absolutely superb and looks fantastic. It has finally given me the garden I've always wanted - great looking with zero maintenance. The children can play outside in the garden all year round and it won't create any extra work for me! A fantastic product, coupled with great customer service - I would highly recommend anyone to buy from the artificial lawn company."

Thank you

5/5 Posted 3 years ago
Thank you for all of your advice, it was essential. Our garden is now complete with a lovely immaculate lawn. I absolutely love, love, love it.

Great thank you

5/5 Posted 3 years ago
Thought I would show you the pic of Jack taken today on the lawn... Clearly he doesn't like it (joking). It's great and many thanks. - E

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