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FAQs


If you don’t find the answer to your questions below, please reach out to us direct here.

We understand that trying to decide on the perfect artificial lawn for your needs can mean lots of questions. To help, we have tried to answer our most frequently asked questions below. Of course, if you don’t find the answer to your question, please reach out to us directly here. We are always keen to help and introduce you to the wonderful world of artificial lawn.

All of our artificial grasses can be installed on most slopes. However, please note that the sand infill can move on severe slopes during heavy rainfall. Therefore, a non-filled artificial grass would be best on these inclines. For more information, please visit this page.

Yes. Our grasses are at their best when they are in well-used gardens. There is artificial grasses ideal for dogs, for children’s play and for multiple uses. Please refer to the recommendations in our Uses of Artificial Grass section for more details.

No. Unlike older artificial grasses, our range of synthetic lawns has soft polyethene fibres that will not graze young skin.

Yes. Artificial grass is porous, with holes in the specially-designed backing allowing free drainage.

Yes. Anyone with basic DIY skills can follow our simple installation instructions and successfully lay a new lawn. For more on how to plan your project and execute a DIY installation, see our installation guide here.

Yes. We have a team of experienced installation experts who are well-versed in our products and deliver quality installations every time. Please see our installation service section here.

Yes. While an artificial lawn will require much less maintenance than your traditional lawn, it does still need some basic care. To keep the grass looking at its best, leaves and debris should be removed on a fairly regular basis. Your lawn will benefit from occasional brushing with a stiff brush and, for more extreme soiling, may need a quick hose wash. Here is a quick guide to cleaning your artificial lawn.

Depending on upkeep and the level of wear and tear, an artificial lawn can last for years. Artificial grass in an intensively used sports area, for example, will last approximately 10 years. Up to twice this length can be expected in a more leisurely environment like a residential garden. You can learn more here.

Yes. Our grasses are guaranteed for eight years, which means you can rest assured that your quality lawn is made to last.

Yes. Artificial lawns do not need to be watered like real grass. Additionally, chemical fertilisers and harmful weed killers are not necessary. Another bonus is that you don’t need to mow the lawn every weekend, so you can even reduce your carbon footprint.

No. All of our artificial grasses are completely UV stable, so they do not fade. Your lawn will look as crisp and green as it did when you got it, for years to come.

Our artificial grasses can absolutely be laid on decking. However, it’s important to make sure that your decking is in good condition with a gap of less than 1cm between decking boards. Learn more here about installing artificial grass on decking.

You should never expose artificial grass to a barbecue or open flame; similarly, garden objects like BBQs and heaters should not be placed on artificial grass. When exposed to fire or extremely hot temperatures, artificial grass may melt – keep safe and find out more here.

In our experience, we recommend not going for a pile higher than between 30mm and 45mm in length if you want your artificial turf to look its best. Anything longer than this can result in a flat surface that simply won’t look its best. Also, keeping your turf under this length keeps it easier maintain.

Artificial grass surfaces can be used for much more than just residential gardens. Whether you want to invest in an all-weather artificial sports surface, are looking for a unique way to make your exhibition stand out or simply want to give your garden a new lease of life, artificial grass can be used.

Yes, in fact we encourage you to do so! You can request samples of our artificial turf via our website, allowing you to choose what surface best suits your needs. We offer samples to our customers as we believe this is good practice, ensuring that our customers know exactly what it is they are buying.

Didn't find the answer to your question? please reach out to us direct here.


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